Orders

At mo mo, we strive to provide you with an exciting ordering experience, aiming to meet all your needs with utmost satisfaction. We have established a clear and transparent policy to ensure a comfortable and reliable ordering process for you.

Our policy includes the following elements:

High-quality products: All our garments are made from carefully selected materials, with a focus on excellent quality and authenticity. Our dedication to high quality ensures that you will enjoy products that will last for many years.

Variety of styles: We understand that every customer has a unique taste and preferences. For this reason, we offer a wide range of styles, designs, and colors, so you can find exactly what suits you and reflects your personal style.

Easy ordering process: Our website offers a simple and user-friendly ordering process. Simply select your desired clothing items, add them to your cart, and securely complete your order with ease. We are always available to assist you via email or phone for any inquiries or questions you may have.

Fast shipping and delivery: We understand your excitement to receive your products as quickly as possible. That's why we ensure that your orders are processed and shipped in a timely manner, so they can reach your doorstep as soon as possible.

Customer Service: Customer satisfaction is our utmost priority. We are always here to assist you, answer all your questions, and resolve any issues that may arise during or after your order.

Shipments

Thank you for choosing mo mo for your purchases! We would like to inform you about our shipping policy and process to ensure you have a smooth and comfortable shopping experience.

Shipping Policy:

Shipping throughout Greece: We are proud to offer shipping to all regions of Greece. No matter where you are, you can enjoy your favorite Japanese clothing through delivery to your door.

Mission across Europe: We are proud to offer shipping to all countries in Europe. No matter where you are, you can enjoy your favorite Japanese garments through delivery to your door.

Shipping fees: Shipping fees are calculated based on the destination and weight of your order. During the checkout process, the exact shipping cost for your order will be displayed.

Delivery Time: We make every effort to process your order as quickly as possible. The estimated delivery time depends on the destination and local courier services. Typically, the delivery time ranges from 5 to 10 business days.

Shipping Process:

Order Processing: After you complete your order, our team processes it with care and attention. We carefully check the quality of your products and package them securely for safe transportation.

Shipping and Tracking: Once your order is shipped, you will receive a tracking number to monitor the progress of your order until it reaches its destination. You can use this tracking number to get updates on the estimated arrival.

Delivery: When your order arrives, you will receive your package at your doorstep. We recommend checking your items to ensure they are in excellent condition and meet your expectations.

If you have any questions or need assistance, please don't hesitate to contact our customer service team. We are here to help and ensure that your delivery is successful and that you receive your items with comfort and satisfaction.

Thank you for your trust in mo mo!