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Orders & Shipments

Orders

At mo mo, we offer an exciting ordering experience, seeking to meet all your needs with total satisfaction in mind. We have created a clear and transparent policy in order to ensure a convenient and reliable ordering process for you.
Our policy includes the following elements:
High quality products: All our garments are made from carefully selected materials, with a focus on excellent quality and authenticity. Our dedication to high quality guarantees that you will enjoy products that will last for many years.
Variety of styles: We understand that every customer has unique tastes and preferences. That's why we offer a wide range of styles, designs and colours so you can find exactly what suits you and reflects your personal style.
Easy ordering process: Our website offers a simple and friendly ordering process. Simply select the desired garments, add them to your cart and complete your order safely and easily. We are always available to assist you via email or phone for any questions or queries.
Fast shipping and delivery: We understand your enthusiasm to receive your products as soon as possible. That's why we ensure that your orders are processed and dispatched in a fast turnaround time, so that they arrive at your doorstep as soon as possible.
Customer service: Customer satisfaction is our absolute priority. We are always here to help you, answer all your questions and resolve any problems that arise during the order or after delivery.

Dispatches

Thank you for choosing mo mo for your purchases! We want to inform you about our shipping policy and procedure in order to ensure that you have a smooth and comfortable shopping experience.
Mission Policy:

Mission Policy

Shipping throughout Greece: We are proud to offer shipping to all regions of Greece. No matter where you are, you can enjoy your favorite Japanese clothing through delivery to your door.
Mission across Europe: We are proud to offer shipping to all countries in Europe. No matter where you are, you can enjoy your favorite Japanese garments through delivery to your door.
Shipping prices: Shipping rates are calculated based on the destination and the weight of your order. During the order completion process, the exact shipping price will be displayed for you.
Delivery time: We make every effort to process your order as quickly as possible. The estimated delivery time depends on the destination and local transport services. Usually, the delivery time ranges from 5 to 10 working days.

Dispatch procedure

Order processing: After you complete your order, our team will process your order with care and love. We check your products for quality and pack with care for safe transportation.
Dispatch and monitoring: Once your order has been dispatched, you will receive a tracking number to monitor the progress of your order until it reaches your destination. You can use this number to check on the arrival estimate.
Delivery: When your order arrives, you will receive your package at your door. We recommend that you check your products to ensure they are in excellent condition and meet your expectations.
If you have any questions or need for assistance, please do not hesitate to contact our customer service team. We are here to help you and ensure that your shipment is successful and you receive your products with comfort and pleasure.
Thank you for your trust in mo mo!