{"id":9465,"date":"2024-12-12T12:01:11","date_gmt":"2024-12-12T12:01:11","guid":{"rendered":"https:\/\/mo-mo.gr\/?page_id=9465"},"modified":"2024-12-12T12:04:19","modified_gmt":"2024-12-12T12:04:19","slug":"%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%b9%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd","status":"publish","type":"page","link":"https:\/\/mo-mo.gr\/en\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%b9%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<div id=\"gspb_text-id-gsbp-cb2249f\" class=\"gspb_text gspb_text-id-gsbp-cb2249f\">Thank you for choosing mo mo for your purchases! We understand that there may be instances where returning products is necessary and we want to inform you of our return policy and procedure.<\/div>\n\n\n\n<h2 id=\"gspb_heading-id-gsbp-8ecb560\" class=\"gspb_heading gspb_heading-id-gsbp-8ecb560\">Returns Policy<\/h2>\n\n\n\n<div id=\"gspb_text-id-gsbp-14a4da8\" class=\"gspb_text gspb_text-id-gsbp-14a4da8\"><strong>Acceptance of return:<\/strong> We accept product returns in case of unwanted or defective products. We suggest that you contact us within 14 days of receiving the product to request a return.<br><strong>Product status:<\/strong> In order for us to be able to accept a return, the product must be in new condition, unused and retain all original labels and packaging.<br><strong>Compensation or replacement:<\/strong> You can choose between a refund or a replacement for the returned product. In case of a return due to a defective product, we will refund the full amount paid.<\/div>\n\n\n\n<h2 id=\"gspb_heading-id-gsbp-bfb5b3f\" class=\"gspb_heading gspb_heading-id-gsbp-bfb5b3f\">Returns Procedure<\/h2>\n\n\n\n<div id=\"gspb_text-id-gsbp-bcb0895\" class=\"gspb_text gspb_text-id-gsbp-bcb0895\"><strong>Contact:<\/strong> Contact our customer service team to recommend a refund. We will provide you with the necessary instructions and address for shipping the product.<br><strong>Monitoring and evaluation:<\/strong> Once we receive the returned product, we will check it to confirm its condition. This may take a few working days.<br><strong>Return processing:<\/strong> If the return conditions are met, we will proceed to refund or replace the product according to your choice.<\/div>\n\n\n\n<div id=\"gspb_text-id-gsbp-57e2131\" class=\"gspb_text gspb_text-id-gsbp-57e2131\">For more information or questions, please contact our customer service team. We hope that your shopping experience will be unique and satisfying.<br>Thank you for your trust in mo mo!<\/div>\n\n\n\n<h2 id=\"gspb_heading-id-gsbp-3375ed8\" class=\"gspb_heading gspb_heading-id-gsbp-3375ed8\">Changes<\/h2>\n\n\n\n<div id=\"gspb_text-id-gsbp-acf24f3\" class=\"gspb_text gspb_text-id-gsbp-acf24f3\">Thank you for purchasing products from mo mo! We understand that sometimes it is necessary to change products and we want to inform you of our policy and procedure for changes.<\/div>\n\n\n\n<h2 id=\"gspb_heading-id-gsbp-2b2da6b\" class=\"gspb_heading gspb_heading-id-gsbp-2b2da6b\">Policy of Change<\/h2>\n\n\n\n<div id=\"gspb_text-id-gsbp-a670010\" class=\"gspb_text gspb_text-id-gsbp-a670010\"><strong>Acceptance of changes:<\/strong> We accept product changes, provided that the product is in perfect condition and retains all original labels and packaging.<br><strong>Timeframe of changes:<\/strong> We recommend that you contact us within 14 days of receipt of the product to request a replacement. It depends on the availability of the replacement product.<br><strong>Exchange options:<\/strong> During the change process, you can choose between the available replacement products. In case of unavailability, you can choose another product from our collection or receive a corresponding amount as a credit to your account.<\/div>\n\n\n\n<h2 id=\"gspb_heading-id-gsbp-08c5d3a\" class=\"gspb_heading gspb_heading-id-gsbp-08c5d3a\">The terms of changes<\/h2>\n\n\n\n<div id=\"gspb_text-id-gsbp-df56f26\" class=\"gspb_text gspb_text-id-gsbp-df56f26\">The product must be returned in new condition, unused and with all original labels and packaging.<br>The customer is responsible for the shipping costs for returning the product and shipping the new product (unless there is a defect or error on our part).<br>If the price of the new product is higher, the difference should be covered.<br>To request a product change or for further questions, please contact our customer service team. We hope this change policy will provide you with a comfortable shopping experience at mo mo!<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":187,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-9465","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/mo-mo.gr\/en\/wp-json\/wp\/v2\/pages\/9465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mo-mo.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mo-mo.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mo-mo.gr\/en\/wp-json\/wp\/v2\/users\/187"}],"replies":[{"embeddable":true,"href":"https:\/\/mo-mo.gr\/en\/wp-json\/wp\/v2\/comments?post=9465"}],"version-history":[{"count":0,"href":"https:\/\/mo-mo.gr\/en\/wp-json\/wp\/v2\/pages\/9465\/revisions"}],"wp:attachment":[{"href":"https:\/\/mo-mo.gr\/en\/wp-json\/wp\/v2\/media?parent=9465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}